"A blueprint for anyone starting their career, entering a new role, or wanting to get unstuck."
Founder, Huffington Post & Thrive Global
"An outstanding guide on what school doesn’t teach about how to be a top performer at work. "
CEO, Boston Consulting Group
Used for training and diversity and inclusion at:
The Unspoken Rules: Secrets to Starting Your Career Off Right
The most comprehensive guide on how to accelerate your career, take ownership, manage expectations, and handle workplace politics.
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Introduction to the Three C's of Career Success
15 Things This Book Will Teach You
The Three Cs: What your managers and coworkers are thinking when they meet you and what you can do to show up as your best self
Think, “Let’s Give This a Shot!”: How to build a mindset that will help you unlock opportunities, even when it seems like you’re in a dead-end role
Show Up Like a High Performer: How to prepare for your first day in a new role so you look and sound like an experienced hand from day one
Be Proactive: How to set yourself up for success in a new role or project, even if your coworkers are too busy to show you around or teach you the rules
Know How to Tell Your Story: How to make the most of a new job and introduce yourself in a way that gets you what you want out of the role
Manage Your Appearance: How to dress and present yourself so you “fit in” with your coworkers while still remaining authentically yourself
Send the Right Signals: How to avoid sending mixed signals that prompt coworkers to second guess your competence and commitment
Take Ownership: How to “manage up” so you show you can think for yourself and are ready for more important responsibilities
Manage Your Workload: How to prioritize your work, draw boundaries, and say “no” without coming across as lazy or uncommitted
Read Between the People: How to read your coworkers so you avoid stepping on anyone’s toes and know who to go to for help
Spark Relationships: How to turn strangers into acquaintances into allies into mentors into champions, even if you can’t relate to your coworkers
Master Meetings: How to go from overcoming your imposter syndrome of speaking up to leading productive meetings of your own
Manage Feedback: How to make the most of manager one-on-ones and better read your manager if you aren’t getting enough feedback
Manage Conflicts: How to deal with difficult managers, decide when to leave your job, and quit without burning bridges
Show Your Potential: How to get promoted, even if you’re in a dead-end job, and renegotiate your salary without looking entitled
Endorsed by Titans of Industry
"The Unspoken Rules is an invaluable resource for new recruits—regardless of background—as they seek to excel. Gorick has written the book I wish someone had given me when I started my career."
— Edith Cooper
Board Director, Slack and Etsy
"Gorick has written an outstanding guide on what school doesn’t teach about how to be a top performer at work. The Unspoken Rules will benefit so many people as they begin their careers."
— Rich Lesser
CEO, Boston Consulting Group
"Gorick has written a highly readable and essential guide for every early career professional eager to succeed."
— David Carey
Former Global President and Chairman, Hearst Magazines
"The Unspoken Rules will equip professionals and students alike with skills that are often overlooked in traditional education. Readers will find this to be a very helpful book in the years ahead."
— Ratan Tata
Former Chairman, Tata Group
"We all have a role to play in shaping an economy that works for the many, not the few. With this important book, Gorick Ng is advancing this work, arming disadvantaged people with critical but unseen skills needed to navigate the modern workplace."
— Ginni Rometty
Executive Chairman, IBM
"We like to think that if our intent is good and we work hard, success will come knocking on our door. If only! In this practical and insightful book, Gorick helps us plot a clear, intentional path toward success."
— Julie Zhuo
Former Vice President of Product Design, Facebook; author, The Making of a Manager
From the Inside Cover
No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted.
The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don’t explain and that top performers do but don’t realize.
The problem is, these rules aren’t taught in school. Instead, they get passed down over the dinner table or from mentor to mentee, making for an unlevel playing field, with the insiders getting ahead and the outsiders stumbling along through trial and error.
Gorick Ng's guide provides access to essential tips and information about the workplace that is typically inaccessible to most. Gathered from over 500 interviews with professionals, Ng provides detailed, straight-forward strategies that allow you to apply to your own situation in navigating questions, such as:
How do I manage my time in the face of conflicting priorities?
How do I build relationships when I’m working remotely?
How do I ask for help without looking incompetent or lazy?
The Unspoken Rules is the only book you need to perform your best, stand out from your peers, and set yourself up for a fulfilling career.
For building successful teams
"The book I wished I had when I started out. The Unspoken Rules would have helped me consolidate the lessons and experiences had...[and] how I'm choosing to now guide those around me (juniors, peers, and leaders)." — John N.
Must read for any young person
“His real life examples from diverse, first generation graduates are powerful, enlightening, and easily understood. Unspoken Rules is a must read... especially those from an underrepresented background!” — Paul P.
Tactical guide for ambiguous scenarios
“For those of us without a "manual" for navigating corporate, this book [is a] critical read. The author does an excellent job of distilling complex scenarios into simple and actionable solutions." — Kamau A.
[For] new hires to jump-start careers
“[Brings] to life the twenty or so Unspoken Rules [with] warmth, empathy and a touch of humor... A treasure trove for anyone starting their career or are vested in the success of new hires as a manager or coach. Human Capital teams everywhere should send this book to new hires start jump start careers.” — Happy L.
Dismantles the glass ceiling of privilege
"It can feel like everyone else understands how to work the system in ways that we don't. Gorick, the son of an immigrant mother, spells out all of the unspoken rules that govern our workplaces, dismantling the glass ceiling of privilege and making it easier for all of us to be successful." — Candice
Diversity, equity, & inclusion masterpiece
“I'm a champion of the intersection of career development & all things diversity, equity, and inclusion - and this is a masterpiece in articulating this perspective. Gorick's writing is personal - I felt heard and seen, and was easily able to relate to some of the troubles and successes Gorick shares.”— Leah S.